Privacy Policy

1. Who we are and what this covers

ReferADriver (“ReferADriver,” “we,” “us”) runs a website where truck drivers share information about job openings at the companies they work for, and other drivers find those jobs and apply using the posting driver as their referral.

This Privacy Policy explains how we collect, use, share, and protect personal information through our website and related emails and forms (the “Site”). “Personal information” means information that identifies, relates to, or could reasonably be linked to you. It applies to everyone who uses the Site, whether or not you create an account, and it is part of our Terms of Service.

This policy does not cover what Employers, other users, or third-party websites do with information you give them directly (for example, when you apply on an Employer's website or message a Poster). Their own policies apply.

ReferADriver is not an employer, recruiter, or staffing agency, and we don't pay referral bonuses.

2. Information we collect

We collect only what we reasonably need to run the Site.

Information you give us

• Account and registration details: your name, email address, phone number, and password. (Passwords are stored in a protected form; we never display them.)
• Job post details: the information you enter about a job, such as company name, terminal location, route type, pay, hours, schedule, benefits, requirements, referral bonus, and application links.
• Privacy choices and agreement: whether you keep your last name, company name, or terminal street address private, and your confirmation that your post is accurate, including the name you type to sign it and when you signed.
• Messages through a post: if you use the “Talk to” button on a job post, the email address and message you enter, and which post it was about.
• Uploads: photos you add, such as a profile picture, including any information visible in them.
• Answers you give on the Site, such as the short questions before posting a job or the Perfect Job Generator's questions about the kind of job you want.
• Payment information: when you buy a Membership, your payment is handled by our payment processor, Stripe. Stripe receives your card details; we never receive or store your full card number or security code. We receive limited details such as your name, billing ZIP code, card type, last four digits, and payment status.
• Communications: messages you send us, including questions, edit or pause requests, and privacy requests, and the contents and details of those messages.

Information collected automatically

• Device and usage data: IP address, browser and device type, operating system, pages viewed, links clicked, time spent, referring website, and the date and time of visits.
• Approximate location: city or state, estimated from your IP address. We do not collect precise GPS location.
• Cookies and browser storage: see section 8.

Information from others

• Service providers who help us run the Site (for example, payment status from Stripe, or delivery information from our email and form providers).
• Other users, for example if someone reports a post or sends us information about you.

You can browse and search jobs without an account and without giving us any personal information beyond the device and usage data above.

3. Sensitive information

We do not ask for, and you should not send us or post, Social Security numbers, driver's license or other government ID numbers, bank account or full card numbers, medical information, or similar sensitive information. Before uploading any photo or document, black out your Social Security number, employee ID, bank details, home address, and anything else sensitive. If we find sensitive information you didn't need to share, we may delete or hide it.

The only sensitive information we routinely handle is your account login (email and password), which we use only to provide your account.

4. How we use information

We use personal information only for these purposes:

• To provide the Site: create and manage accounts and free trials; build, review, publish, edit, pause, and remove posts; show job listings and search results.
• To process payments and manage Memberships, renewals, and cancellations.
• To communicate with you: confirmations, trial and renewal reminders, receipts, replies to your messages, policy updates, and, if you haven't opted out, occasional news and offers.
• To keep the Site safe: detect and prevent spam, fraud, fake posts, abuse, and security incidents, and enforce our Terms.
• To understand and improve the Site, using usage data, mostly in aggregated form.
• To deliver messages that drivers send to Posters through a job post, so the Poster can reply to the driver directly.
• To comply with the law, respond to lawful requests, and protect our rights and the rights and safety of users and others.

We won't use your personal information for a purpose that is materially different from these without telling you first and, where the law requires, getting your consent. We may create aggregated or de-identified information that can't reasonably identify you; we won't try to re-identify it.

5. What's shown publicly

Job posts are public. Anyone visiting the Site can see a post's job details and:

• your first name, which is always shown;
• your last name, company name, and terminal street address, unless you check the box to keep each one private;
• the city and state of the job, which are always shown so drivers can find it;
• any photos you add to the post.

The email address and phone number you enter under Personal Details are never shown on your post. Drivers contact you through the “Talk to” message form instead (see section 9).

Information you make public can be seen, copied, or saved by others, and we can't control what they do with it. Only share what you're comfortable having public.

6. How we share information

We share personal information only in these situations:

• Service providers who process it for us under contracts or terms that limit their use of it to providing services to us:
  • payment processing (Stripe);
  • form handling and message delivery (Formspree), which receives what you submit through our forms and delivers drivers’ messages to Posters by email;
  • email delivery (such as Mailchimp or a similar provider);
  • website analytics and session recording (Microsoft Clarity);
  • advertising measurement (Google Ads; see section 7);
  • website hosting, security, and storage;
  • professional advisers, such as accountants and lawyers, when needed.
• Other visitors, for the information you choose to make public on your post.
• Legal and safety reasons: when we believe in good faith it's required by law, subpoena, court order, or government request, or necessary to protect the rights, property, or safety of ReferADriver, our users, Employers, or the public, including investigating fraud or fake posts.
• Business transfers: if ReferADriver is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that deal, and it will remain subject to this policy's protections.
• With your direction or consent, in any other case.

Between drivers and Posters: when a driver sends a message through a job post, we deliver it, including the driver’s email address, to the Poster by email so the Poster can reply directly. A Poster’s email address is shared with our form provider (Formspree) to receive these messages; the driver sees the Poster’s email address only if the Poster replies.

We do not give Employers your personal information unless you ask us to or the safety and legal exceptions above apply.

7. Sale, sharing & targeted advertising

We do not sell personal information for money. We do not rent or trade email lists, and we do not use personal information for profiling that produces legal or similarly significant effects.

Google Ads tag. We use the Google tag, a small piece of code from Google LLC, to measure how our Google and YouTube ads perform (for example, how many people who tap an ad visit the Site or start a post), and Google may use it to help show our ads to people who have visited the Site. It can collect information such as pages viewed, actions taken on the Site, IP address, browser and device information, and cookie identifiers, and send it to Google, which uses it as described in Google’s Privacy Policy and How Google uses information from sites that use its services. We don’t send Google your name, email address, phone number, or job post answers. Under some state privacy laws, including California’s, this may be considered “sharing” personal information for cross-context behavioral advertising. The Google tag doesn’t load for visitors who opt out below or whose browser sends a Global Privacy Control signal. You can also manage how Google personalizes ads for you at Google My Ad Center. We don’t use any other advertising pixels on the Site.

Past use of the Meta Pixel. Before October 12, 2026, we used the Meta Pixel, a small piece of code from Meta Platforms, Inc. (the company behind Facebook and Instagram), to measure our ads. For visitors who hadn’t opted out, it could collect information such as pages viewed, certain actions taken (for example, starting or publishing a post), IP address, browser and device information, and cookie identifiers, and send it to Meta, which may use it as described in Meta’s Privacy Policy. We never sent names, email addresses, phone numbers, or job post answers to Meta. We removed the Meta Pixel from the Site on October 12, 2026.

Under some state privacy laws, including California’s, that past use may have been considered “sharing” personal information for cross-context behavioral advertising. You always have the right to opt out of sharing.

8. Cookies, analytics & browser signals

• Essential storage: the Site saves small amounts of information in your browser (cookies, local storage, or session storage) to work properly, for example remembering your answers while you post a job, or which job you opened. You can clear this in your browser settings, but some features may not work without it.
• Analytics (Microsoft Clarity): we use Microsoft Clarity to understand how visitors use the Site so we can make it easier to use. Clarity records how you interact with our pages, such as clicks, taps, scrolling, mouse movement, and the pages you visit, and uses that to create heatmaps and session replays. It also collects device and browser information, approximate location, and IP address, and uses cookies. Clarity hides the text you type into form boxes. We use it for site measurement only, not advertising. Microsoft processes this data as described in the Microsoft Privacy Statement; you can learn more about Clarity at learn.microsoft.com/clarity. You can limit it by blocking or clearing cookies in your browser.
• Advertising (Google Ads): the Google tag may set or read advertising cookies to measure our ads and help show them to past visitors (see section 7, including how to opt out).
• Global Privacy Control: we treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of any sale or sharing of your personal information.
• Do Not Track: because there is no common standard for “Do Not Track” signals, we don't respond to them differently. You can opt out of ad tracking by saving an opt-out in section 7 or using a browser that sends Global Privacy Control.

9. Emails and messages

• Service emails (confirmations, trial and renewal reminders, receipts, account and policy notices) are sent while you have an account, because they're needed to run it.
• Promotional emails include an unsubscribe link, and you can also reply “unsubscribe” or email us. We honor requests within 10 business days. Unsubscribing from promotional emails doesn't stop service emails.
• Messages from drivers (for Posters): when a driver messages you through your post, it’s emailed to you through our form provider, Formspree. You’ll get a one-time email from Formspree asking you to confirm your address. These messages are part of the service, not promotional emails; to stop them, pause or remove your post.
• Messages you send a Poster (for drivers): your message and email address go to the Poster so they can reply to you directly.
• We will not send you text messages unless you separately agree to receive them.

10. How long we keep information

We keep personal information only as long as reasonably necessary for the purposes in this policy:

• Account and post information: while your account is active, and up to 24 months after your last activity or account closure, unless you ask us to delete it sooner.
• Payment and transaction records: as long as tax, accounting, and legal requirements require (generally up to 7 years).
• Messages you send us: up to 24 months after the matter is resolved.
• Analytics data: no longer than 14 months in identifiable form.
• Information needed for safety or legal reasons (for example, records of fraud or policy violations, or information subject to a legal hold): as long as needed for that purpose.

When we no longer need information, we delete it or de-identify it. Copies in routine backups are deleted as those backups cycle out.

11. Security and breaches

We use reasonable administrative, technical, and physical safeguards appropriate to the information we hold, including encrypted (HTTPS) connections, reputable service providers for payments and forms, limited access to personal information, and protected storage of passwords. No method of transmission or storage is completely secure, so we can't guarantee absolute security. If a security breach affects your personal information, we will notify you and any required authorities as the law requires. Please use a strong, unique password and tell us right away if you think your account has been compromised.

12. Your rights and choices

Wherever you live, you can email [email protected] to:

• Access the personal information we have about you, and get a copy in a portable format;
• Correct information that's inaccurate;
• Delete your account, posts, and personal information;
• Pause or remove a job post;
• Opt out of promotional emails.

Verification: to protect your information, we'll confirm your identity before acting, usually by asking you to reply from the email address on your account. We'll ask only for information needed to verify you and use it only for that purpose.

Timing: we'll confirm receipt within 10 business days and respond within 45 days. If we need more time (up to another 45 days, where the law allows), we'll tell you why.

Limits: we may keep information when the law requires or allows it, for example payment records, information needed to prevent fraud or enforce our Terms, or information about a dispute. If we can't fully honor a request, we'll explain why.

We will never charge you, deny service, or treat you differently for exercising your privacy rights.

13. State privacy rights (including California)

Residents of California and certain other states (such as Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others with similar laws) have specific rights under their state privacy laws. We extend the rights below to all U.S. users, whether or not a particular law applies to us.

• Right to know the categories and specific pieces of personal information we've collected, the sources, the purposes, and the categories of recipients;
• Right to delete and right to correct personal information;
• Right to data portability;
• Right to opt out of sale, sharing for targeted advertising, and certain profiling. We don't sell personal information or use it for such profiling. Our Google Ads tag may count as sharing for targeted advertising (see section 7); you can opt out using the opt-out in section 7 or a Global Privacy Control signal;
• Right to limit the use of sensitive personal information (we use it only to provide the Site);
• Right to appeal: if we decline your request, you can appeal by replying to our decision with the subject “Privacy Appeal.” We'll respond within 45 days. If you're not satisfied, you can contact your state attorney general.
• Right not to be discriminated against for using these rights.

California details

In the past 12 months we have collected these categories of personal information: identifiers (name, email, phone, IP address, account login); customer records (billing details processed through Stripe); commercial information (Membership purchases); internet or network activity (site usage data); approximate geolocation; audio, electronic, or visual information (photos you upload); professional or employment-related information (job post details and your employer); and sensitive personal information limited to account login credentials. We collect these from you, your device, and our service providers, for the purposes in section 4, and disclose them for business purposes only to the recipients in section 6. We keep them for the periods in section 10. We do not sell personal information. Until October 12, 2026, we shared identifiers (such as IP address and cookie identifiers) and internet or network activity (such as pages viewed and actions taken on the Site) with Meta for cross-context behavioral advertising through the Meta Pixel, as described in section 7; we no longer do. We have no actual knowledge of selling or sharing the personal information of anyone under 16.

Shine the Light: we do not disclose personal information to third parties for their own direct marketing purposes.

How to make a request: email [email protected] with the subject “Privacy Request” and say which right you're using. An authorized agent may make a request for you with your signed permission; we may ask you to verify your identity directly.

14. Children

The Site is only for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it. If you believe a minor has given us personal information, contact us at [email protected].

15. Where information is stored

The Site is operated from the United States and intended for U.S. users. Your information is stored and processed in the United States, where data protection laws may differ from those in other countries. If you use the Site from outside the U.S., you do so on your own initiative.

16. Other websites and Employers

Job posts may link to Employer applications, job boards, and other websites we don't control. When you visit them, apply to an Employer, or contact another user, their privacy practices apply, not ours. Please review their policies before giving them information.

17. Changes to this policy

We may update this policy. We'll post the new version with a new effective date. If we make a material change, especially one that changes how we use or share information you already gave us, we'll notify account holders by email or a notice on the Site before it takes effect, and get your consent where the law requires it.

18. Contact us

Privacy questions or requests: [email protected]. Everything else: [email protected].